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Aadhaar Scams: UIDAI Warns Aadhaar Update Requests via Email or WhatsApp


Aadhaar Update Requests via Email or WhatsApp

In an era dominated by digital communication, exercising caution when sharing sensitive information online is crucial. The Unique Identification Authority of India (UIDAI) has recently warned against sharing documents via email or WhatsApp to update Aadhaar cards. This advisory responds to the growing concern of fraudulent activities targeting unsuspecting individuals. In this article, we explore the reasons behind UIDAI’s caution and the safer alternatives for updating your Aadhaar card information.

The Aadhaar Scam Alert

Aadhaar, India’s unique identification system, has become integral to the country’s identity infrastructure. However, its widespread usage has also made it a target for malicious actors seeking to exploit unsuspecting individuals. The UIDAI has highlighted the emergence of scams where people receive emails or WhatsApp messages requesting them to share their identity or address proof for Aadhaar updates. These fraudulent messages are designed to deceive individuals into divulging sensitive personal information, which can be misused for malicious purposes.

The Warning and Advice

UIDAI has taken a proactive stance to counter these scams by warning the public. The organization emphasizes that it never requests individuals to share their Proof of Identity (POI) or Proof of Address (POA) documents via email or WhatsApp. Instead, it encourages citizens to use secure and authorized channels for Aadhaar updates. The advisory reinforces the importance of practising caution and verifying the authenticity of any communication claiming to be from UIDAI.

Safer Alternatives for Aadhaar Updates

The UIDAI advises individuals to update their Aadhaar card information through secure and official methods. Here are the steps to avail of the free Aadhaar update service:

  1. Log In: Visit the official Aadhaar portal at and log in using your Aadhaar number.
  2. Choose Update Option: Select the “proceed to update address” option from the portal.
  3. One-Time Password (OTP): An OTP will be sent to your registered mobile number. This step ensures an additional layer of security.
  4. Verify Existing Details: You can see your existing Aadhaar details after entering the OTP. Verify their accuracy.
  5. Document Update: If the details are correct, click the “Document Update” option.
  6. Select Documents: A dropdown list will appear, allowing you to choose the required Proof of Identity and Address documents.
  7. Upload Documents: Scan and upload copies of the selected documents. This ensures that your information is securely transmitted.
  8. Submit and Generate URN: Click the “Submit” button to initiate the Aadhaar update request. A 14-digit Update Request Number (URN) will be generated upon successful submission. This URN can be used for future reference and tracking.

Extended Free Service – Free Aadhaar Update 2023

To make the update process more accessible, UIDAI has extended the period during which the free Aadhaar document update service is available. This service was initially available until June 14, 2023, but now it has been extended to September 14, 2023. This gesture aims to facilitate the revalidation of demographic details, especially for Aadhaar cards that were issued a decade ago and haven’t been updated since.


As technology continues to evolve, so do the methods scammers employ to exploit unsuspecting individuals. The UIDAI’s warning against sharing Aadhaar documents via email or WhatsApp is a timely reminder of the importance of staying vigilant in the digital age. By following the recommended steps for Aadhaar updates through official channels, individuals can ensure the security of their personal information and contribute to the overall safeguarding of their digital identity. Remember, protecting your Aadhaar is an individual responsibility and a collective effort towards a safer and more secure digital landscape.


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