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PAN Card Customer Care Number in India

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  • Post published:November 2, 2023
  • Post category:General


PAN Card Customer Care / Helpline Number

PAN (Permanent Account Number) is a crucial 10-digit alphanumeric identification issued by the Income Tax Department in India. It is a mandatory requirement for all taxpayers when filing their taxes. In the event of grievances or queries related to your PAN card, there are dedicated PAN card customer care services that provide prompt and effective assistance. This article will delve into the details of these services, including contact information, services provided, and common grievances.

The TIN-NSDL PAN Card Customer Care:

The Income Tax Department manages direct taxes through the Tax Information Network (TIN), which is overseen by the National Securities Depository Limited (NSDL). This is where individuals can apply for a PAN card, track its status, and request a reprint. If you have any queries or complaints regarding your PAN card, you can reach out to the TIN-NSDL customer care services. They offer various contact options for your convenience:

  1. Telephone Number: You can contact NSDL customer care at 020 27218080. If this number is busy, there are other avenues to explore.
  2. Official Website: The official website for TIN-NSDL is You can access helpful information and resources here.
  3. Email Address: For email inquiries, you can write to
  4. Fax: Send your concerns through fax at 020 2721 8081.
  5. Address: If you prefer traditional mail, you can write to 5th Floor, Mantri Sterling, Plot No. 341, Survey No. 997/8, Model Colony, Near Deep Bungalow Chowk, Pune – 411 016.
  6. Head Office Address: The NSDL head office is located at Times Tower, 1st Floor, Kamala Mills Compound, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra – 40001.

TIN Branch Offices:

To cater to the diverse needs of taxpayers across different regions, TIN has branch offices in major cities. Here are some of the branch offices with their contact details:

  1. New Delhi, Delhi:

    • Address: 409/410, Ashoka Estate Building 4th floor, Barakhamba Road, Connaught Place, New Delhi 110 001
    • Telephone: (011) 2335 3817/2370 5418
    • Fax: (011) 2335 3756
  2. Kolkata, West Bengal:

    • Address: 5th Floor, The Millenium, Flat No. 5W, 235/2A, Acharya Jagadish Chandra Bose Road, Kolkata – 700 020
    • Telephone: (033) 2290 1396/2281 4661
    • Fax: (033) 2289 1945
  3. Chennai, Tamil Nadu:

    • Address: 6A, 6th Floor, Kences Towers, 1 Ramakrishna Street, North Usman Road, T. Nagar, Chennai – 600 017
    • Telephone: (044) 2814 3917/18
    • Fax: (044) 2814 4593
  4. Ahmedabad, Gujarat:

    • Address: Unit No. 407, 4th floor, 3rd Eye One Commercial Complex Co-op. Soc. Ltd., C. G. Road, Near Panchvati Circle, Ahmedabad, Gujarat– 380006
    • Telephone: (079) 2646 1376
    • Fax: (079) 2646 1375

The All India UTIITSL PAN Customer Care:

UTI Infrastructure Technology and Services Limited (UTIITSL) is a government-owned company that offers various financial services on behalf of the Income Tax Department. This includes services like medical bill processing, mutual fund distribution, and PAN-related services. To facilitate queries and assistance, UTIITSL provides several contact options:

  1. Telephone Numbers: You can reach UTIITSL at 033 4080299 and +91 33 40802999, available from 9 am to 8 pm, seven days a week.
  2. Email: For email inquiries, you can contact them at

UTIITSL PAN Branch Offices:

Here are the branch offices of UTIITSL across major cities:

  1. New Delhi, Delhi:

    • Address: Jeevan Jyoti Building, Plot No 5, Local Shopping Centre 1, Sector-4, Dwarka, New Delhi-110078
    • Telephone: 9873057779, 011-23211285, 011-23211387
    • Fax: 011 23741280
    • Email:,
  2. Chennai, Tamil Nadu:

    • Address: D-1, First Floor, Thiru -Vi-Ka Industrial Estate, Guindy, Chennai – 600 032
    • Telephone: 044 – 22500187
    • Email:
  3. Kolkata, West Bengal:

    • Address: 29 N S Road, Ground Floor, Opp. Gillander House and Standard Chartered Bank, Kolkata – 700001
    • Telephone: (033) 2242 4775
    • Email:
  4. Mumbai, Maharashtra:

    • Address: Unit No. 2, Block-B, Gulmohar Cross Road No. 9, JVPD Scheme, JVPD, Mumbai – 400049
    • Address: Plot No. 3, Sector 11, Post Bag No. 22, CBD BELAPUR, NAVI MUMBAI – 400614
    • Address: Santoshi Niwas, Behind Punjab National Bank, Shivaji Path, THANE (West) – 400601
    • Telephone: (022) 26200368, (022) 67931141, (022) 25400905
    • Fax: (022) 67931099

Nature of Complaints Related to PAN Card:

Common complaints related to PAN cards can vary from individual to individual. Here are some of the prominent customer care complaints:

  1. Name Spelling Errors: If your PAN card has your name misspelt, it’s vital to report the error, as the PAN card serves as a crucial identity proof in India.
  2. Incorrect Photograph: A PAN card with the wrong photograph is not valid identity proof. Timely resolution is necessary.
  3. Missing Delivery: In cases where you don’t receive your PAN card due to delivery issues, you should address the problem promptly.
  4. Other Issues:  Complaints can include discrepancies in the father’s name, date of birth, address, and more.


In conclusion, there are several PAN card customer care services available to assist you with any queries or grievances. It is essential to choose the most suitable channel based on your specific needs. This article has provided a comprehensive guide to contact information, services, and common issues related to PAN cards, ensuring that you can seamlessly connect with customer care representatives.


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