EPFO – Checking of Claim Status
Provident Fund

EPFO – Checking of Claim Status

4 Mins read

The Employees’ Provident Fund Organisation (EPFO) plays a crucial role in securing the financial well-being of employees after their retirement. All salaried individuals who are included in the Employees’ Provident Fund (EPF) scheme make monthly contributions to their provident account, which can be withdrawn under specific circumstances, including retirement, medical emergencies, or unemployment.

Nevertheless, after you have applied for an EPF withdrawal or claim, the next thing to do is to check the EPF claim status just to make sure that your application is going through without any problem. This blog will provide a step-by-step guide to checking the EPFO claim status, utilising multiple online and offline options, as well as offer several essential tips to make the process hassle-free.

Understanding EPFO and EPF Claim

The EPFO (Employees’ Provident Fund Organisation) is a government statutory organisation that manages the provident fund accounts of employees working in the organised sector.

An EPF claim is a request made by an employee to withdraw the amount of money saved in their EPF account. The claim may be for:

  1. Retirement final settlement.
  2. Semi withdrawal in terms of housing, marriage or treatment.
  3. Funds withdrawal in the Employees’ Pension Scheme (EPS).
  4. Insurance benefits of the Employees’ Deposit-Linked Insurance (EDLI) scheme.

After a claim is received, it is verified and processed by EPFO, and the amount is then deposited in the bank account of the employee.

Check EPFO Claim Status Online: Step-by-step Process

1. Via EPFO Member Portal

The easiest way to check claim status is using the EPFO Member e-Sewa Portal.

Steps:

  1. Go to the ePortal of EPFO: epfindia.gov.in.
  2. Go to the section of the site that is labelled as For Employees.
  3. Click on “Member Password,” or simply open your browser and enter the link unifiedportal-mem.epfindia.gov.in.
  4. Enter your UAN (Universal Account Number), password and captcha code.
  5. On being logged in, go to the section of Online Services and select the option of Track Claim Status.
  6. All claims submitted will be displayed on the screen, showing the claim ID, its type, the claim date, and the current status.

The system enables you to receive real-time updates on your EPF claim directly within the EPFO system.

2. Through the UMANG Mobile App

One of the applications that enables employees to access several government services, including EPFO, is the UMANG (Unified Mobile Application for New-Age Governance) app created by the Government of India.

EPFO claim verification on UMANG:

  1. Install the UMANG App in the Google Play Store or the Apple App Store.
  2. Register with your mobile number that is connected to UAN.
  3. Go to the EPFO section and go to employee-centric services.
  4. Select Track Claim and then type your UAN.
  5. The status of the claim will appear immediately on your computer.

The UMANG application has an intuitive interface, and it is offered in different Indian languages to help it reach more users.

3. Via EPFO Website (Without Login)

In case you are not willing to log in or have not stored your password, you can view the details of your claim on the claim status page of EPFO.

Follow these steps:

  1. Visit https://www.epfindia.gov.in.
  2. Click on Know Your Claim Status.
  3. Enter UAN, Captcha and press search.
  4. Choose Member ID from the drop-down list.
  5. Click on “View Claim Status.”

The particulars of your application of claims, its progress and payment date will be displayed.

4. Through SMS Service

EPFO also provides employees with an SMS service to provide them with an immediate update on their claim.

Send an SMS in the format:

  • EPFOHO UAN LAN
  • (Example: EPFOHO 100XXXX1234 ENG)
  • Send this message to 7738299899.

In this case, LAN will refer to the language code (ENG, the English language and HIN, the Hindi language, etc.).

Your claim status and last contribution, among other details, will be sent to you in an SMS response.

5. Through Missed Call Service

Another easy method of claiming your EPF is by dialling a missed call to the number 9966044425 using your UAN-registered mobile number.

The call will automatically disconnect after several rings, and you will receive an SMS containing your claim and PF balance.

Common Claim Status Updates

You will see the following words when verifying your EPFO claim:

  1. Under Process: What you are claiming has been received and verified.
  2. Approved by Employer: The employer check-up is complete.
  3. Claim Settled: The claim has been settled, and payment has been made.
  4. Rejected: The claim was not accepted; the reasons for rejection are indicated.

A claim typically takes 10-15 working days to be processed; however, processing can be delayed depending on the verification and documentation.

Recommendations on Smooth EPFO Claim Processing

  1. Always ensure that you have activated your UAN and linked it to your Aadhaar, PAN, and bank account.
  2. Ensure that your employer has updated your KYC details accurately.
  3. Do not make several claims for the same purpose.
  4. The portal requires you to keep your mobile number and email ID updated to receive sporadic notifications.
  5. Raise a grievance in the EPFiGMS portal if there is any delay after 20 days.

Conclusion

Monitoring the status of your EPFO claim is a primary requirement for all employees who want to receive their provident fund benefits in a timely manner. It has made it easier than ever to track your claim, thanks to a range of online tools, including the EPFO Member Portal, UMANG App, SMS, and missed call services.

To prevent claims rejection or delays in processing, keep your UAN and KYC details up to date. These measures and keeping up-to-date will make it easy to control your EPF withdrawals and have a painless experience with the Employees Provident Fund Organisation.

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