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GST Returns Portal: A Complete Guide



The Goods and Services Tax (GST) was established in India in 2017 and has since become an essential component of the nation’s taxation structure. The countrywide supply of goods and services is subject to the GST tax. Businesses must regularly file GST returns with the government to comply with GST requirements. However, businesses must use the GST returns portal that the government provides because the process of filing GST returns can be complicated. In this post, we’ll give you a thorough overview of the GST returns portal, including instructions on how to sign up, submit GST returns, and troubleshoot any problems that could come up.

Definition of GST

The Products and Services Tax, sometimes known as GST, is an extensive indirect tax imposed on providing products and services throughout India. To streamline the old taxation system, which contained several indirect taxes such as excise duty, service tax, and value-added tax (VAT), the tax was implemented in India in 2017. The GST system intends to end the cascading impact of taxes and offer a consistent tax structure for all commodities and services.

All companies in India must register for GST and submit regular GST returns under the GST regime. The specifics of a business’s sales, purchases, and tax due for a specific time period are detailed in a GST return. The government-provided GST returns site is used to file GST return online.

In conclusion, the GST is an extensive indirect tax levied on selling goods and services across India. To comply with GST regulations, businesses must submit regular documentation known as GST returns online. There are many types of GST returns that must be filed by the deadlines depending on the type of business to avoid penalties and fines.

Key Takeaways

We addressed a wide range of GST return-related subjects in our guide to GST returns online, such as:

  • GST and GST returns overview.
  • Overview of the features of the GST returns portal.
  • Eligibility requirements and a detailed registration procedure.
  • GST return types and the filing process for returns.
  • Late fines are penalties for failing to file GST returns promptly.
  • GST return amendment procedures, late fees, and penalties for non-compliance.
  • Types of GST refunds, eligibility requirements, and the refund application process.
  • Users’ most frequent problems and failures on the GST return portal, along with fixes.

By following the information and instructions provided in this guidance, taxpayers may guarantee a pleasant and trouble-free experience when utilizing GST returns online.

Overview of GST Returns Portal

The GST Returns Portal is an online tool made available by the Indian government to make it easier for registered taxpayers to file their GST returns. Taxpayers may submit their GST returns using the site, make payments, and check compliance levels.

All registered taxpayers with a valid GST identification number (GSTIN) who have finished the registration procedure can use the GST Returns Portal. Depending on their annual revenue and kind of business, as mentioned in the initial response, the portal enables taxpayers to submit several forms of GST returns.

The GST Returns Portal has several important features, including:

  • The portal offers a user-friendly interface that is straightforward and simple to use, making it simple for taxpayers to browse and file their returns.
  • The site automatically fills forms based on the GSTR-1 forms submitted by suppliers for the outgoing supplies made by taxpayers.
  • The site enables taxpayers to make online tax payments using various payment options, including NEFT/RTGS, credit/debit cards, net banking, and other means.
  • Taxpayers can monitor the progress of their returns and determine whether they have been processed.
  • The portal features a help desk feature that enables taxpayers to receive support for any problems or questions they might have when submitting their returns.
  • To ensure taxpayers file their returns by the specified deadlines, the portal sends out alerts and reminders regularly.

In conclusion, the GST Returns Portal is a user-friendly and effective tool that allows registered taxpayers to submit their returns online and comply with GST requirements. The site makes it simpler for taxpayers to comply with GST regulations by streamlining the process of filing returns, paying bills, and monitoring compliance levels.

GST Returns Portal Registration

Businesses must register on the site and get a GST identification number (GSTIN) before they may submit GST returns there. The business’s PAN, bank account information, and proof of address are just a few of the information and papers that must be provided throughout the registration procedure. A step-by-step tutorial for enrolling on the GST Returns Portal and acquiring a GSTIN is provided in this section.

Eligibility Criteria for Registration

A Business must fulfil certain eligibility requirements to register on the GST Returns Portal and receive a GST identification number (GSTIN). The requirements are as follows:

  • Business Type: Anyone engaged in providing goods or services whose annual revenue exceeds the threshold amount established by the government is required to register for GST. For enterprises functioning in most states, the threshold limit is now Rs. 20 lakhs, while for firms operating in northeastern and hilly regions, the threshold limit is Rs.
  • Interstate commerce: Regardless of revenue, every company that conducts interstate commerce or supplies must register for GST.
  • Operators of e-commerce sites: Regardless of their annual revenue, operators of e-commerce sites that support the supply of products or services must register for GST.
  • Input Service Distributors (ISD): Any company that distributes credits for input services among its branches must register as an input service distributor (ISD) for GST.
  • Casual Taxable Persons: Those who occasionally provide goods or services in a taxable territory without a permanent place of business are called casual taxable persons. For these people, registering for GST is a must before making any supplies.
  • Non-Resident Taxable People: Before making any deliveries of goods or services in India, non-resident taxable people who sometimes do so must register for GST.
  • Reverse Charge Mechanism: Any company subject to the reverse charge mechanism’s tax requirements must register for GST.

In conclusion, anybody who provides goods or services and satisfies the aforementioned requirements must register for GST on the GST Returns Portal to get a GST identification number (GSTIN).

Step-by-Step Registration Process

Getting a GST identification number (GSTIN) and enrolling on the GST Returns Portal can be done in the following steps:

GST Return Portal

  • Go to the ‘Services’ tab and click ‘Registration’.

GST Return Portal Registration

  • To register, choose ‘New Registration’ on the registration page.

GST Portal New Registration

  •  Enter the necessary information, including your name, PAN, email address, mobile number, state, and business district.
  • After entering the information, you will receive an OTP on your email and phone for verification. Fill out the OTP to continue.
  • Upload the necessary paperwork, including your PAN card, bank information, and address verification. The files must be under 2 MB and in PDF, JPEG, or PNG format.
  • After submitting the necessary information and documents, finish the application by clicking the “Submit” button.
  • You may monitor the progress of your application using the ARN that is produced.
  • The GST officer will check your application and any supporting documentation you’ve provided. The officer may ask you to provide more documentation or information if there are any differences.
  • Upon application approval, a GSTIN will be produced, and you will be notified through email and SMS with your GSTIN and login information.

In conclusion, the GST Returns Portal registration procedure entails entering the essential information and submitting the appropriate files, which the GST officer verifies before the GSTIN is generated. Confirming that all the information and supporting documentation are correct and comprehensive is crucial to avoid delays or rejections in the registration process.

Filing GST Returns on GST Portal

Businesses are expected to file their GST returns regularly after enrolling on the GST Returns Portal and getting a GST identification number (GSTIN). GST returns serve as a record of each transaction the firm has made and the taxes it has paid about those transactions. An outline of the procedure for submitting GST returns on the GST Returns Portal is provided in this section.

Types of GST Returns

Depending on their annual revenue and type of business, businesses must file different kinds of GST returns. These consist of the following:

  • GSTR-1: Companies having annual revenue of more than Rs. 1.5 crores are required to file this return every month. It contains information on all outbound supplies made by a company.
  • GSTR-2A: Based on the GSTR-1 returns submitted by the supplier, this return is automatically filled up and contains information on all inbound supplies made by a firm.
  • GSTR-3B: This report provides a monthly overview of a company’s sales, purchases, and monthly tax obligations.
  • GSTR-4: Companies who chose the Composition Scheme, a streamlined tax structure for small firms, must submit GSTR-4.
  • GSTR-5: Non-resident companies that provide goods or services in India must file this report.
  • GSTR-6: Input Service Distributors, or companies who receive invoices for input services and transfer the credit to other companies, submit this return.
  • GSTR-7: Businesses that deduct TDS (Tax Deducted at Source) from payments made to suppliers must file GSTR-7 returns.
  • GSTR-8: E-commerce companies that collect tax at source on behalf of their suppliers must file GSTR-8 returns.
  • GSTR-9: This yearly return contains an overview of all the monthly returns submitted throughout the fiscal year.
  • GSTR-10: Companies who have terminated their GST registration must submit this return.

In conclusion, depending on their company, turnover, and transactional nature, enterprises must submit several forms of GST filings on the GST filings Portal. To avoid fines and interest costs, it is imperative that these forms be filed precisely and on time.

Filing GST Returns in India

GST Return Filing Procedure

Here is a step-by-step instruction sheet for using the GST Returns Portal to Filing GST returns:

  • On the GST Returns Portal login page, log in using your GSTIN and password at‘s GST Returns Portal.
  • From the dashboard, choose the type of return you wish to file.
  • After you choose the return, the site will create a draft return using the data you or your suppliers have previously supplied. Download the draft return and pay close attention to the specifics.
  • If the draft return has any mistakes or omissions, fix them as needed, then save the adjustments.
  • If any invoices are missing from the draft return, include them before saving the modifications.
  • Check the numbers against your books of accounts after you’ve added or corrected the information in the draft return.
  • Use the online payment methods on the portal to pay any due taxes.
  • Click the “Submit” button to file the return after making the necessary adjustments and reconciling the numbers.
  • The portal will generate an acknowledgement with a summary of the return when the return has been lodged.

In conclusion, downloading the draft return, checking and fixing the information, comparing the numbers, paying the tax due (if any), and submitting the return are all steps in the GST Return filing procedure. Filing the returns on time and with precision is critical to avoid fines and interest costs.

Late Fee and Penalty

Businesses that fail to submit their GST returns on time or pay the required taxes on schedule will be subject to late fees and penalties. The specifics of the GST late charge and penalty rules are as follows:

  • A business will be charged a late fee of Rs. 50 per day for each return (i.e., GSTR-1, GSTR-3B, etc.) until the return is submitted, up to a maximum of Rs. 5,000 per return if it fails to file its GST return on or before the due date. The late fee for GSTR-1 and GSTR-3B will be computed individually since this late cost applies to each return separately.
  • A business is liable for interest at a rate of 18% annually from the due date of payment to the actual date if it fails to make the required tax payments by the deadline.
  • If a company’s GST returns are not filed by the deadline, it will be assessed a fine of Rs. 100 each day (up to a maximum of Rs. 5,000). The penalty will apply to each return on its own.
  • Suppose a business is discovered to have engaged in fraudulent conduct under the GST, such as providing purposefully false information or omitting facts. In that case, it will be required to pay a penalty of 100% of the tax payable or Rs. 10,000, whichever is higher.

In conclusion, companies will be subject to late fines, interest, and penalties if they fail to file their GST returns on time or pay the required taxes on time. Filing the taxes correctly and on time is essential to avoid these fees.

GST Return Amendments

The process of changing or correcting the information provided in the first GST returns is referred to as making GST return revisions. Businesses may make mistakes or omissions while filing their GST returns, but the GST law includes a method for amending these errors. The policies and methods for amending GST returns will be covered in this section.

Types of Amendments

Three different kinds of changes can be made to GST returns:

  • Amendment to Correct Errors: This amendment is intended to fix any mistakes or omissions in the first GST return. For instance, if a company reported a sale or purchase’s value incorrectly, it might make an amendment to fix the error.
  • Amendment to Add Details:  This kind of modification is utilized to include any information that was missing from the first GST return. For instance, if a company fails to include a purchase in the first return, it might modify the return to include the purchase information.
  • Amendment to Delete Details: Details misreported in the first GST return are removed using this modification form. For instance, a company can make an update to remove the details of a transaction that was unintentionally disclosed but took place.

It is crucial to remember that these changes may only be performed within a certain time frame and by the laws and guidelines outlined in the GST law.

Procedure for Amending GST Returns

The following stages are involved in the process of updating GST returns:

  • The taxpayer must provide their GSTIN and password to log in to the GST portal to modify a GST return.
  • After logging in, the taxpayer must choose the “Amendment of Registration Core Fields” option under the Services page.
  • The taxpayer must choose the return that needs to be updated before clicking the “Amend” option.
  • The taxpayer must make the required adjustments to the return in the relevant areas. In addition, the taxpayer can change the facts as necessary.
  • The taxpayer must check the amended return once any changes have been made to ensure accurate information.
  • The taxpayer must click the “Submit” button after examining the amended return in its preview window.
  • If the modification increases the tax due, the taxpayer must pay the increased tax and any relevant interest.

It is crucial to remember that changes can only be done within a particular window, and any delays could result in fines and interest. As a result, taxpayers are recommended to submit changes to their original GST filings as soon as they become aware of any mistakes or omissions.

Late Fee and Penalty for Amended Returns

The type of adjustment and the window of time within which the amendment is made determine the late fees and penalties for revised returns. Details are as follows:

  • Late Fee: A late fee of Rs. 200 per day (Rs. 100 per day for Nil returns) is applied if an adjustment is filed after the initial return deadline. The maximum late charge is 0.5% of the taxpayer’s annual revenue in each state or union territory.
  • Penalty: If a modification increases the amount of tax owed, there is a penalty of 10% of the new tax due or Rs. 10,000 (whichever is higher). Nevertheless, the fine is lowered to 5% if the person voluntarily reveals the excess tax burden before the tax authorities notice it.
  • Interest: From the original return’s due date until the day the additional tax is paid, interest at 18% per year is owed if an amendment increases the amount of tax that must be paid.

It is essential to remember that adjustments must be made within two years of the annual return’s due date for the financial year to which they apply. Beyond this deadline, there may be additional fines and interest charges. Therefore, to avoid penalties or interest, taxpayers must make amendments within the allotted time frame.

GST Refunds on GST Portal

Under the GST regime, businesses can apply for refunds of taxes paid on inputs used in producing products or services. Refunds may also be requested in certain circumstances, such as exports, an inverted tariff structure, etc. The policies and methods for requesting refunds via the GST site are covered in this section.

Types of GST Refunds

Depending on the nature of the return, there are many sorts of GST refunds that may be claimed on the GST portal:

  • Refund of Excess Tax Paid: Taxpayers who have overpaid their tax obligations may be eligible for a return of their excess payments.
  • Refund on Account of Exports: Taxpayers who have paid taxes on products or services exported from India may be eligible for a refund of those taxes.
  • Refund on Account of Inverted Duty Structure: If a taxpayer has overpaid tax on inputs compared to the tax rate that applies to the final output, they are entitled to a refund of the overpayment.
  • Refund of Accumulated Input Tax Credit: A taxpayer may request a refund of their accumulated input tax credit if they have unused funds since their input tax was higher than their output tax.

It is crucial to remember that different restrictions and processes may apply depending on the requested refund.

Eligibility Criteria for GST Refunds

Different qualifying requirements apply for GST refunds depending on the requested refund type. The following are the usual requirements for receiving a GST refund:

  • The taxpayer must possess a valid GSTIN and be registered for GST.
  • The tax that is being refunded must have been paid by the taxpayer.
  • The taxpayer is expected to have submitted all necessary GST returns.
  • The taxpayer must have exported the products or services outside India to be eligible for export-related refunds.
  • The taxpayer must have paid tax on inputs at a higher rate than the tax rate that applied to the end output to be eligible for refunds due to an inverted duty structure.
  • When receiving refunds for accumulated input tax credits, the taxpayer must have unused credits because input taxes are higher than output taxes.

It is crucial to remember that different restrictions and processes may apply depending on the requested refund. Therefore, before submitting a refund claim on the GST portal, taxpayers should carefully review the eligibility and other requirements.

Procedure for Claiming GST Refunds

Following is the process for requesting GST refunds on the GST portal:

  • Use legitimate credentials to log in to the GST interface.
  • Refunds may be chosen from the drop-down menu under the “Services” header by clicking on it.
  • Choose the refund type that is being requested.
  • Fill out the application for a refund with the essential information.
  • Upload any necessary documentation, such as invoices, records of exports, or evidence of accumulated input tax credits.
  • Online submission of the refund application.
  • The tax authorities will process the refund application and, if necessary, may ask for more details or supporting documentation.
  • The refund amount will be credited to the taxpayer’s bank account once the application is authorized.

It is essential to remember that the process for requesting refunds might change according to the sort of refund requested. Therefore, before submitting a refund claim on the GST portal, taxpayers should carefully review the policies and procedures governing refund claims.

Common Issues Faced by Users

The following are some of the frequent problems consumers encounter when utilizing the GST returns portal:

  • Technical issues: When utilizing the GST portal, users may experience technical problems, including website outages, sluggish page loads, or error warnings.
  • Inaccurate filing: Users may unintentionally submit erroneous returns or provide inaccurate data, which results in mistakes in the return.
  • Data inconsistency: Users may experience problems with data inconsistencies between their own returns and the returns submitted by their suppliers or receivers.
  • Tax payment problems: Users may have problems with tax payments, such as not being credited or processing payments slowly.
  • Refund problems: Users may experience problems getting refunds, such as denial of refund claims or a delay in processing refund applications.

To prevent fines or legal repercussions, it is crucial for taxpayers to be aware of these problems and take the necessary action to rectify them promptly.

Solutions for Common Issues

The following are some answers to problems that users of the GST return online frequently encounter:

  • Technical problems: To find out whether there are any technical problems, taxpayers can check the status of the GST portal on the GSTN website or social media accounts. Taxpayers can try again later or seek assistance from the GST hotline if the problem continues.
  • Inaccurate filing: Taxpayers should double-check that all the necessary information has been recorded accurately before submitting their forms. They ought to file a corrected return if there are mistakes.
  • Data mismatch: To ensure no discrepancies, taxpayers should compare their data to those of their suppliers and recipients. To address any disputes, they might also contact the provider or recipient.
  • Problems with payments: Taxpayers must ensure they have made the proper payment and supplied the correct information throughout the payment process. They might seek support from their bank or the GST helpline if the payment is not credited.
  • Problems with refunds: Taxpayers should confirm that they have completed the necessary paperwork and have followed the right procedure for requesting refunds. They can get support from the GST helpline if refunds are delayed or rejected.

Taxpayers can use these fixes in addition to seeing a GST practitioner or a tax professional to fix any problems or mistakes on the GST returns portal.

file gst return online


In conclusion, the GST returns site is a crucial tool for taxpayers when filing GST returns online in India, requesting refunds, and making revisions. To prevent fines or legal troubles, taxpayers should be aware of the registration process, the different types of returns, and the steps for submitting, modifying, and requesting refunds on the GST portal. Taxpayers may guarantee a simple and trouble-free experience on the GST returns portal by adhering to the instructions and being aware of typical problems and mistakes. A GST practitioner or tax expert can also be sought to help taxpayers with any additional difficulties when utilizing the portal.

We at Kanakkupillai know the difficulties and time commitments in operating a business. We provide various services to help you with your GST-related needs, from registration to submitting returns and requesting refunds. Our team of professionals has extensive knowledge of GST rules and regulations and many years of expertise. We work hard to deliver individualized solutions that address your particular demands and support your adherence to laws.

Because we think that trust is the cornerstone of any successful business relationship, we give our clients’ trust a high priority in everything we do. You can rely on us to deliver accurate and dependable services and protect your personal data’s privacy and security. We also recognize that we are dealing with your company and take this obligation very seriously.

Along with our knowledge and reliability, we also provide competitive pricing and a dedication to client satisfaction. To free up your time to concentrate on what matters—running your business—we strive to make the entire GST-related procedure as simple and hassle-free for you as feasible.

Therefore, Kanakkupillai is your best option if you’re looking for a reputable and trustworthy provider for your GST-related needs. To learn more about our services and how we can help you with your GST obligations, contact us right now.

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